GDPR COMPLIANCE
How do we collect information about you?
We collect information (i) you give us; (ii) information provided to us by third parties, e.g. other healthcare professionals, professional bodies.
Our doctors and nurses who care for you keep records about your health and general well-being. These records help to ensure that you receive the best possible care. Your personal records are stored electronically on our secure computerised database. These records may include:
- Personal details such as name, address, DOB
- Contact we have with you such as outpatient clinic visits
- Notes and reports about your health
- Details and records about your treatment and care
- Results of x-rays, laboratory tests and any other tests
- Relevant information from people who care for you and know you well such as health professionals and relatives
It is essential that we have your correct details to ensure the appropriate care and treatment is provided to you. Always check that your personal details are correct when you visit us. Please inform us if any of your personal details change as soon as possible.
How your personal information is used:
Your records are used to guide and administer the care you receive to ensure that:
- Your doctor, nurse or other healthcare professional involved in your care have accurate and up-to-date information to assess the care that you need
- There is a good information base for healthcare professionals to assess the type and quality of care you have received
- Your concerns can be properly investigated if a complaint is raised
- Appropriate information is available if you see another doctor, are referred to a specialist, or another part of the HSE
If we need to share your personal information
Everyone here at Annascaul Medical Centre has a legal duty and obligation to keep information about you confidential and secure. You may be receiving care from other people as well as us. We may need to share information about you with them so we can all work together to your benefit. We will only ever pass on information about you if:
- We have your consent
- They have a genuine need for it such as where there is a danger or harm to a child or vulnerable adult or to aid the prevention and detection of serious crime
- There is a court order
We will not disclose information to a third party without your consent unless there are exceptional circumstances, such as when the health and safety of others is at risk, or if the law requires us to pass on information. Anyone who receives information from us has a legal duty to keep it confidential and secure
Who might we share information with?
We may share information with your consent with the following organisations:
- Health & Social Care Providers: Other GP’s, HSE, Voluntary Hospitals, Private Hospitals & Clinics, Private Consultants, Physiotherapists, Occupational Therapists, Speech & Language Therapists, Social Workers, Palliative Care Services, Out of Hours Services, Diagnostic Imaging Services, Pharmacies, Nursing Homes, Counselling Services, Hospital Laboratories, Practice Support Staff, GP Locums and other Health Care providers
- Data Processors, with a contract: GP Practice Software Vendors, Online Data Backup Company, Healthlink
- Legal Arrangements: Coroner, Revenue, Social Protection, Medical Council
- 3rd Parties, with explicit patient consent: Solicitors, insurance Companies, Health Insurance Companies, Banks, Employers
How does the new law affect you?
Under the GDPR, you have the significantly strengthened rights to:
- Obtain details about how your data is processed by us
- Obtain copies of your personal data that we hold on you
- Have incorrect or incomplete data corrected
- Have your data erased by us, where for example, we have no legitimate reason for retaining the data
- Obtain your data from us and to have that data transmitted to another practice
- Object to the processing of your data by us in certain circumstances
- Not to be subject to (with some exceptions) automated decision making, including profiling
If you have questions about how we use your information, you can contact us by phone on
(066) 9157227
The Annascaul Medical Centre Team
